:root{
  --bg:#f3f6f4; --card:#fff; --ink:#13231b; --ink2:#2b3d34; --muted:#6a7a71; --line:#e2e9e5; --line2:#eef3f0;
  --brand:#0f8a5f; --brand2:#0b6b4a; --brand-soft:#e5f4ec; --side:#0c261c; --side2:#123528;
  --ok:#14945f; --err:#d04444; --err-soft:#fdecec; --warn:#d98a12; --warn-soft:#fdf3e2; --info:#2d6bd6; --info-soft:#e8f0fd; --gray:#8a968f; --gray-soft:#f0f2f1;
  --r:14px; --sh:0 1px 2px rgba(16,40,28,.05),0 6px 22px -12px rgba(16,40,28,.18);
  --font:"Hind Siliguri",system-ui,-apple-system,"Segoe UI",sans-serif; --mono:"JetBrains Mono",ui-monospace,Consolas,monospace;
}
*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--font);font-size:15px;line-height:1.55}
a{color:var(--brand);cursor:pointer;text-decoration:none}
button,input,select,textarea{font:inherit;color:inherit}
code,pre,.mono{font-family:var(--mono);font-size:12.5px}
.muted{color:var(--muted)}
.pad{padding:18px 20px}
[hidden]{display:none!important}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1px solid var(--line);background:#fff;border-radius:10px;padding:8px 14px;font-weight:600;cursor:pointer;white-space:nowrap;transition:.15s;color:var(--ink2)}
.btn:hover{border-color:#c9d6cf;background:#fafcfb}
.btn.primary{background:var(--brand);border-color:var(--brand);color:#fff}
.btn.primary:hover{background:var(--brand2)}
.btn.light{background:var(--line2);border-color:transparent}
.btn.light:hover{background:#e3ebe7}
.btn.danger{background:var(--err);border-color:var(--err);color:#fff}
.btn.danger-t{color:var(--err)}
.btn.sm{padding:5px 10px;font-size:13px;border-radius:8px}
.btn.lg{padding:12px 26px;font-size:16px}
.btn.block{width:100%}
.btn:disabled{opacity:.55;cursor:wait}
.icon-btn{border:0;background:transparent;font-size:18px;cursor:pointer;width:36px;height:36px;border-radius:9px;display:inline-grid;place-items:center;color:var(--ink2)}
.icon-btn:hover{background:var(--line2)}

/* ---------- login ---------- */
.login-wrap{min-height:100vh;display:grid;place-items:center;padding:20px;background:radial-gradient(1200px 600px at 10% -10%,#d6efe2,transparent),radial-gradient(900px 500px at 110% 110%,#dceee6,transparent),var(--bg)}
.login-card{width:100%;max-width:400px;background:#fff;border-radius:20px;padding:34px 30px;box-shadow:0 20px 60px -25px rgba(12,38,28,.35);border:1px solid var(--line)}
.login-card h1{margin:12px 0 2px;font-size:24px}
.login-card .field{margin:22px 0 16px}
.login-logo{display:flex}
.alert{padding:10px 12px;border-radius:10px;margin-top:14px;font-weight:500}
.alert.err{background:var(--err-soft);color:var(--err)}
pre.code{background:#0f1c16;color:#d9f2e5;padding:12px;border-radius:10px;white-space:pre-wrap;word-break:break-all}

/* ---------- fields ---------- */
.field{display:flex;flex-direction:column;gap:6px}
.field>span{font-weight:600;font-size:14px;color:var(--ink2)}
.field input,.field select,.field textarea,.search input{border:1px solid var(--line);border-radius:10px;padding:10px 12px;background:#fff;outline:none;transition:.15s;width:100%}
.field textarea{resize:vertical;line-height:1.7}
.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px rgba(15,138,95,.12)}
.field.check{flex-direction:row;align-items:center;gap:10px}
.field.check input{width:18px;height:18px;accent-color:var(--brand)}
.field.full{grid-column:1/-1}
.hint{color:var(--muted);font-size:12.5px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px 20px}

/* ---------- layout ---------- */
.app{display:flex;min-height:100vh}
.side{width:248px;flex-shrink:0;background:var(--side);color:#cfe3d9;display:flex;flex-direction:column;position:sticky;top:0;height:100vh;z-index:40}
.brand{display:flex;align-items:center;gap:11px;padding:20px 18px 18px;border-bottom:1px solid rgba(255,255,255,.06)}
.brand b{display:block;color:#fff;font-size:16px;line-height:1.2}
.brand small{color:#86b5a0;font-size:12px}
.side nav{padding:12px 10px;display:flex;flex-direction:column;gap:2px;flex:1;overflow:auto}
.side nav a{display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:10px;color:#bcd5c9;font-weight:500;transition:.15s;position:relative}
.side nav a i{font-style:normal;width:22px;text-align:center}
.side nav a:hover{background:var(--side2);color:#fff}
.side nav a.active{background:#19b07a;color:#fff;box-shadow:0 6px 16px -8px #19b07a}
.nbadge{margin-left:auto;background:#ff6b5b;color:#fff;font-style:normal;font-size:11px;font-weight:700;border-radius:20px;padding:1px 7px}
.side-foot{padding:14px;border-top:1px solid rgba(255,255,255,.06)}
.ai-switch-box{display:flex;align-items:center;justify-content:space-between;background:var(--side2);border-radius:12px;padding:11px 12px}
.ai-switch-box b{color:#fff;font-size:14px;display:block}
.ai-switch-box small{font-size:12px;color:#86b5a0}
.logout{display:block;margin-top:10px;color:#86b5a0;font-size:13px;padding:4px 6px}
.logout:hover{color:#fff}
.main{flex:1;min-width:0;display:flex;flex-direction:column}
.top{position:sticky;top:0;z-index:20;display:flex;align-items:center;gap:12px;padding:14px 26px;background:rgba(243,246,244,.86);backdrop-filter:blur(10px);border-bottom:1px solid var(--line)}
.top h2{margin:0;font-size:20px}
.top-right{margin-left:auto;display:flex;align-items:center;gap:10px}
.menu{display:none}
.page{padding:22px 26px 60px;max-width:1280px;width:100%}
.scrim{display:none}

/* switch */
.switch{position:relative;width:46px;height:26px;flex-shrink:0}
.switch input{opacity:0;width:0;height:0}
.switch span{position:absolute;inset:0;background:#53675d;border-radius:30px;cursor:pointer;transition:.2s}
.switch span:before{content:"";position:absolute;width:20px;height:20px;left:3px;top:3px;background:#fff;border-radius:50%;transition:.2s;box-shadow:0 1px 3px rgba(0,0,0,.3)}
.switch input:checked+span{background:#19b07a}
.switch input:checked+span:before{transform:translateX(20px)}

.live-pill{display:inline-flex;align-items:center;gap:7px;padding:5px 12px;border-radius:30px;background:var(--brand-soft);color:var(--brand2);font-weight:600;font-size:13px}
.live-pill .dot{width:8px;height:8px;border-radius:50%;background:var(--ok);box-shadow:0 0 0 0 rgba(20,148,95,.6);animation:pulse 1.6s infinite}
.live-pill.off{background:var(--err-soft);color:var(--err)}
.live-pill.off .dot{background:var(--err);animation:none}
.live-pill.paused{background:var(--gray-soft);color:var(--muted)}
.live-pill.paused .dot{background:var(--gray);animation:none}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(20,148,95,.55)}70%{box-shadow:0 0 0 8px rgba(20,148,95,0)}100%{box-shadow:0 0 0 0 rgba(20,148,95,0)}}

/* ---------- panels ---------- */
.panel{background:var(--card);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh);margin-bottom:18px;overflow:hidden}
.panel-head{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:16px 20px;border-bottom:1px solid var(--line2);flex-wrap:wrap}
.panel-head h3{margin:0;font-size:17px}
.panel-tools{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.chips{display:flex;gap:6px;flex-wrap:wrap}
.chip{border:1px solid var(--line);background:#fff;border-radius:30px;padding:4px 12px;font-size:13px;cursor:pointer;font-weight:500;color:var(--ink2)}
.chip.active{background:var(--ink);border-color:var(--ink);color:#fff}

/* webhook card */
.webhook-card{display:flex;gap:20px;justify-content:space-between;align-items:flex-start;background:linear-gradient(135deg,#0f8a5f,#0a5e41);color:#fff;border-radius:18px;padding:20px 22px;margin-bottom:18px;box-shadow:0 14px 34px -18px #0a5e41}
.wh-left{min-width:0;flex:1}
.wh-label{font-size:13px;opacity:.8;font-weight:500}
.wh-url{display:flex;align-items:center;gap:10px;margin-top:6px;flex-wrap:wrap}
.wh-url code{background:rgba(0,0,0,.22);padding:8px 12px;border-radius:9px;font-size:14px;word-break:break-all}
.wh-url .btn.light{background:#fff;color:var(--brand2)}
.wh-help{margin-top:12px;font-size:14px}
.wh-help summary{cursor:pointer;opacity:.9;font-weight:600}
.wh-help ol{margin:10px 0 0;padding-left:20px;opacity:.95}
.wh-help li{margin:4px 0}
.wh-help a{color:#fff;text-decoration:underline}
.wh-status{display:flex;flex-direction:column;gap:6px;min-width:210px}
.wh-status .st{display:flex;align-items:center;gap:8px;background:rgba(255,255,255,.12);border-radius:9px;padding:6px 10px;font-size:13px}
.wh-status .st b{margin-left:auto}

/* stats */
.stats{display:grid;grid-template-columns:repeat(5,1fr);gap:14px;margin-bottom:18px}
.stat{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:14px 16px;box-shadow:var(--sh)}
.stat small{color:var(--muted);font-weight:500}
.stat b{display:block;font-size:26px;line-height:1.3;margin-top:2px}
.stat.warn b{color:var(--warn)} .stat.err b{color:var(--err)} .stat.ok b{color:var(--ok)}

/* ---------- executions ---------- */
.exec-list{display:flex;flex-direction:column}
.exec{border-bottom:1px solid var(--line2)}
.exec:last-child{border-bottom:0}
.exec-row{display:grid;grid-template-columns:30px minmax(150px,210px) 1fr auto;gap:14px;align-items:center;padding:12px 20px;cursor:pointer;transition:background .12s}
.exec-row:hover{background:#fafcfb}
.exec.new .exec-row{animation:flash 1.4s ease}
@keyframes flash{0%{background:#e5f7ee}100%{background:transparent}}
.sdot{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;font-size:13px;color:#fff;font-weight:700}
.s-success{background:var(--ok)} .s-error{background:var(--err)} .s-skipped{background:var(--gray)} .s-merged{background:var(--info)}
.s-running{background:var(--warn);position:relative}
.s-running:after{content:"";position:absolute;inset:-4px;border-radius:50%;border:2px solid var(--warn);border-top-color:transparent;animation:spin 1s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}
.who b{display:block;font-size:14.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.who small{color:var(--muted);font-family:var(--mono);font-size:12px}
.exec-prev{min-width:0;color:var(--ink2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:14px}
.exec-prev .out{color:var(--muted)}
.exec-meta{text-align:right;font-size:12.5px;color:var(--muted);white-space:nowrap}
.exec-meta .dur{display:inline-block;background:var(--line2);border-radius:6px;padding:0 6px;font-family:var(--mono);font-size:11.5px;margin-left:6px;color:var(--ink2)}
.exec-body{display:grid;grid-template-columns:1.1fr .9fr;gap:20px;padding:4px 20px 20px 64px}
.exec-out h4,.exec-tl h4{margin:6px 0 10px;font-size:13px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}
.bubble{background:#e9f8ef;border:1px solid #cdebd9;border-radius:12px 12px 12px 4px;padding:12px 14px;white-space:pre-wrap;word-break:break-word;font-size:14.5px}
.bubble.in{background:#fff;border-color:var(--line);border-radius:12px 12px 4px 12px;margin-bottom:10px}
.bubble.err{background:var(--err-soft);border-color:#f3cccc;color:#8e2525}

.timeline{position:relative;padding-left:4px}
.tl-item{position:relative;padding:0 0 12px 24px}
.tl-item:before{content:"";position:absolute;left:6px;top:16px;bottom:-2px;width:2px;background:var(--line)}
.tl-item:last-child:before{display:none}
.tl-dot{position:absolute;left:0;top:5px;width:14px;height:14px;border-radius:50%;border:3px solid #fff;box-shadow:0 0 0 1px var(--line)}
.tl-dot.ok{background:var(--ok)} .tl-dot.error{background:var(--err)} .tl-dot.running{background:var(--warn)} .tl-dot.skipped{background:var(--gray)}
.tl-title{font-size:14px;font-weight:500;display:flex;gap:8px;align-items:baseline}
.tl-title .ms{margin-left:auto;font-family:var(--mono);font-size:11.5px;color:var(--muted)}
.tl-detail{margin-top:5px}
.tl-detail summary{font-size:12px;color:var(--brand);cursor:pointer}
.tl-detail pre{background:#0f1c16;color:#cfeedd;padding:10px 12px;border-radius:9px;white-space:pre-wrap;word-break:break-word;max-height:280px;overflow:auto;margin:6px 0 0}

.empty{padding:50px 20px;text-align:center;color:var(--muted)}
.empty .big{font-size:40px}

/* ---------- patients ---------- */
.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:18px}
.search{display:flex;align-items:center;gap:8px;background:#fff;border:1px solid var(--line);border-radius:11px;padding:0 0 0 12px;flex:1;min-width:240px;max-width:420px}
.search input{border:0;box-shadow:none!important;padding:10px 12px 10px 0}
.spacer{flex:1}
.p-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(310px,1fr));gap:16px}
.pcard{background:#fff;border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh);padding:16px;display:flex;flex-direction:column;gap:10px;position:relative}
.pcard.call{border-color:#f1c38a;box-shadow:0 0 0 3px #fdf1df,var(--sh)}
.p-top{display:flex;gap:12px;align-items:center}
.avatar{width:44px;height:44px;border-radius:12px;background:var(--brand-soft);color:var(--brand2);display:grid;place-items:center;font-weight:700;font-size:18px;flex-shrink:0}
.p-name{min-width:0}
.p-name b{display:block;font-size:16px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.p-name small{font-family:var(--mono);color:var(--muted);font-size:12.5px}
.tags{display:flex;gap:6px;flex-wrap:wrap}
.tag{font-size:12px;padding:2px 9px;border-radius:20px;background:var(--line2);color:var(--ink2);font-weight:500}
.tag.warn{background:var(--warn-soft);color:#9a5c00}
.tag.info{background:var(--info-soft);color:var(--info)}
.p-problem{font-size:14px;color:var(--ink2);display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden;min-height:20px}
.p-callreason{font-size:13px;background:var(--warn-soft);color:#8a5200;padding:7px 10px;border-radius:9px}
.p-actions{display:flex;gap:8px;margin-top:auto;flex-wrap:wrap}
.p-actions .btn{flex:1}
.btn.call{background:#e8f6ee;color:var(--ok);border-color:#cdebd9}
.btn.wa{background:#e9f9ef;color:#128c4a;border-color:#cdeedb}
.p-foot{font-size:12px;color:var(--muted);display:flex;justify-content:space-between}

/* ---------- knowledge ---------- */
.intro{display:flex;gap:20px;justify-content:space-between;align-items:flex-start;background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:18px 20px;margin-bottom:18px;box-shadow:var(--sh)}
.intro h3{margin:0 0 4px}
.intro p{margin:0;max-width:820px}
.kb-list{display:flex;flex-direction:column;gap:12px}
.kb{background:#fff;border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh);padding:16px 18px;display:grid;grid-template-columns:1fr auto;gap:8px 18px}
.kb.off{opacity:.6}
.kb h4{margin:0;font-size:16.5px}
.kb-prev{grid-column:1/2;color:var(--ink2);white-space:pre-wrap;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden;font-size:14px}
.kb-meta{font-size:12px;color:var(--muted)}
.kb-side{grid-row:1/4;grid-column:2;display:flex;flex-direction:column;align-items:flex-end;gap:10px}
.kb-btns{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}
.reader{white-space:pre-wrap;word-break:break-word;font-size:17px;line-height:1.85;color:var(--ink);max-width:860px;margin:0 auto}
.editor-title{font-size:18px!important;font-weight:600}
.editor-area{min-height:58vh;font-size:16px!important;line-height:1.85!important}
.counter{font-size:12.5px;color:var(--muted)}

/* ---------- test ---------- */
.test-wrap{display:grid;grid-template-columns:1.25fr .75fr;gap:18px;align-items:start}
.test-panel{display:flex;flex-direction:column;height:calc(100vh - 130px);min-height:480px}
.test-chat{flex:1;overflow:auto;padding:18px 20px;display:flex;flex-direction:column;gap:12px;background:#f7f3ec url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='40' height='40'%3E%3Ccircle cx='2' cy='2' r='1' fill='%23e6dfd2'/%3E%3C/svg%3E")}
.empty-chat{margin:auto;color:var(--muted);text-align:center;max-width:420px}
.msg{max-width:78%;padding:9px 13px;border-radius:12px;white-space:pre-wrap;word-break:break-word;box-shadow:0 1px 1px rgba(0,0,0,.06);font-size:14.5px}
.msg.me{align-self:flex-end;background:#d9fdd3;border-top-right-radius:3px}
.msg.ai{align-self:flex-start;background:#fff;border-top-left-radius:3px}
.msg.err{background:var(--err-soft);color:var(--err)}
.msg img{max-width:120px;border-radius:8px;margin:4px 4px 0 0}
.typing{align-self:flex-start;background:#fff;padding:10px 14px;border-radius:12px;display:flex;gap:4px}
.typing i{width:7px;height:7px;background:#9aa;border-radius:50%;animation:bounce 1s infinite}
.typing i:nth-child(2){animation-delay:.15s}.typing i:nth-child(3){animation-delay:.3s}
@keyframes bounce{0%,80%,100%{transform:translateY(0);opacity:.5}40%{transform:translateY(-5px);opacity:1}}
.test-thumbs{display:flex;gap:8px;padding:0 14px;flex-wrap:wrap}
.test-thumbs:not(:empty){padding:10px 14px 0;border-top:1px solid var(--line2)}
.test-thumbs .th{position:relative}
.test-thumbs img{width:56px;height:56px;object-fit:cover;border-radius:8px;border:1px solid var(--line)}
.test-thumbs button{position:absolute;top:-6px;right:-6px;width:20px;height:20px;border-radius:50%;border:0;background:var(--ink);color:#fff;font-size:11px;cursor:pointer}
.test-input{display:flex;gap:8px;padding:12px 14px;border-top:1px solid var(--line2);align-items:flex-end}
.test-input textarea{flex:1;border:1px solid var(--line);border-radius:12px;padding:10px 12px;resize:none;max-height:140px;outline:none}
.test-input textarea:focus{border-color:var(--brand)}
.attach{cursor:pointer}
.test-steps .timeline{padding:16px 18px}

/* ---------- settings ---------- */
.settings{max-width:980px}
.save-bar{position:sticky;bottom:14px;display:flex;justify-content:flex-end;padding-top:6px}
.save-bar .btn{box-shadow:0 10px 30px -10px rgba(15,138,95,.6)}

/* ---------- modal ---------- */
.modal{position:fixed;inset:0;background:rgba(10,26,19,.45);backdrop-filter:blur(3px);z-index:100;display:flex;align-items:center;justify-content:center;padding:20px}
.modal-box{background:#fff;border-radius:18px;width:100%;max-width:720px;max-height:calc(100vh - 40px);display:flex;flex-direction:column;box-shadow:0 30px 80px -20px rgba(0,0,0,.45);animation:pop .18s ease}
.modal-box.wide{max-width:1100px}
.modal-box.full{max-width:none;height:calc(100vh - 40px)}
@keyframes pop{from{transform:translateY(8px) scale(.98);opacity:0}}
.modal-head{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--line2)}
.modal-head h3{margin:0;font-size:18px}
.modal-body{padding:20px;overflow:auto;flex:1}
.modal-foot{display:flex;gap:8px;justify-content:flex-end;padding:14px 20px;border-top:1px solid var(--line2);align-items:center}
.modal-foot .left{margin-right:auto}
.form-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.form-grid .span2{grid-column:span 2}.form-grid .span3{grid-column:1/-1}

/* ---------- toasts ---------- */
.toasts{position:fixed;bottom:20px;right:20px;z-index:200;display:flex;flex-direction:column;gap:8px}
.toast{background:var(--ink);color:#fff;padding:11px 16px;border-radius:11px;box-shadow:0 10px 30px -10px rgba(0,0,0,.4);font-weight:500;max-width:380px;animation:pop .2s ease}
.toast.ok{background:var(--ok)} .toast.err{background:var(--err)}

/* ---------- responsive ---------- */
@media (max-width:1100px){
  .stats{grid-template-columns:repeat(3,1fr)}
  .exec-body{grid-template-columns:1fr;padding-left:20px}
  .test-wrap{grid-template-columns:1fr}
  .test-panel{height:70vh}
}
@media (max-width:860px){
  .side{position:fixed;left:0;top:0;transform:translateX(-100%);transition:transform .22s}
  .side.open{transform:none}
  .scrim.show{display:block;position:fixed;inset:0;background:rgba(0,0,0,.35);z-index:30}
  .menu{display:inline-grid}
  .top{padding:12px 16px}
  .page{padding:16px 16px 60px}
  .webhook-card{flex-direction:column}
  .wh-status{width:100%}
  .stats{grid-template-columns:repeat(2,1fr)}
  .exec-row{grid-template-columns:28px 1fr auto;gap:10px;padding:12px 14px}
  .exec-prev{grid-column:2/4;grid-row:2}
  .exec-body{padding:4px 14px 16px}
  .grid2,.form-grid{grid-template-columns:1fr}
  .form-grid .span2{grid-column:auto}
  .intro{flex-direction:column}
  .kb{grid-template-columns:1fr}
  .kb-side{grid-row:auto;grid-column:auto;align-items:flex-start;flex-direction:row-reverse;justify-content:space-between}
  .search{max-width:none}
  .modal{padding:0}
  .modal-box,.modal-box.full{max-height:100vh;height:100vh;border-radius:0}
}

/* ---------- v5: status, files, videos ---------- */
.select-sm{border:1px solid var(--line);border-radius:30px;padding:5px 12px;background:#fff;font-size:13px;font-weight:500;color:var(--ink2);cursor:pointer}
.status-sel{margin-left:auto;border:1px solid var(--line);border-radius:8px;padding:3px 6px;font-size:12px;background:var(--line2);color:var(--ink2);cursor:pointer;max-width:130px}
.tag.loc{background:#efe8fb;color:#6b3fc4}
.pm-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:16px}
.pm-ai{margin-left:auto;display:flex;align-items:center;gap:10px;background:var(--line2);border-radius:12px;padding:6px 12px;font-weight:600;font-size:14px}
.pm-ai small{font-weight:400;color:var(--muted);font-size:12.5px}
.pm-ai .switch input:not(:checked)+span{background:#c9d2cd}
.pm-files{border:1px solid var(--line);border-radius:12px;padding:12px 14px;margin-bottom:18px;background:#fafcfb}
.pm-files p{margin:0}
.pm-files-head{font-weight:600;margin-bottom:10px}
.files-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(130px,1fr));gap:10px}
.fitem{background:#fff;border:1px solid var(--line);border-radius:10px;overflow:hidden}
.fthumb{display:block;aspect-ratio:4/3;background:#eef2f0;position:relative}
.fthumb img,.fthumb video{width:100%;height:100%;object-fit:cover;display:block}
.fthumb .play{position:absolute;inset:0;display:grid;place-items:center;font-size:26px;color:#fff;text-shadow:0 2px 8px rgba(0,0,0,.5)}
.ficon{height:100%;display:grid;place-items:center;font-weight:700;color:var(--err);font-size:18px}
.fmeta{display:flex;flex-direction:column;padding:6px 8px;font-size:11.5px;color:var(--muted)}
.fmeta a{cursor:pointer}
.pm-send{display:flex;gap:10px;align-items:flex-end;margin-top:18px;padding-top:16px;border-top:1px solid var(--line2)}
.pm-send .field{flex:1}
.v-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:16px}
.vcard{background:#fff;border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh);padding:16px;display:flex;flex-direction:column;gap:10px}
.vcard.off{opacity:.55}
.v-top{display:flex;gap:12px;align-items:flex-start;justify-content:space-between}
.v-top b{font-size:15.5px;line-height:1.4}
.v-url{font-family:var(--mono);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.v-det{font-size:13.5px;color:var(--ink2);display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}
.v-foot{display:flex;justify-content:space-between;align-items:center;font-size:12.5px;color:var(--muted);margin-top:auto}
.test-profile{padding:12px 18px;display:flex;flex-direction:column;gap:6px;border-bottom:1px solid var(--line2)}
.test-profile p{margin:0}
.tp-row{display:grid;grid-template-columns:90px 1fr;gap:8px;font-size:13.5px}
.tp-row span{color:var(--muted)}
.tp-row div{white-space:pre-wrap;word-break:break-word}
.msg.video{background:#eef6ff}
.msg a{word-break:break-all}
@media (max-width:860px){
  .v-grid{grid-template-columns:1fr}
  .pm-ai{margin-left:0;width:100%}
  .pm-send{flex-direction:column;align-items:stretch}
  .status-sel{max-width:110px}
}

/* ---------- v6: চ্যাট ---------- */
.page.page-chat{padding:0;max-width:none}
.chat-app{display:grid;grid-template-columns:340px 1fr;height:calc(100vh - 61px);background:#fff;border-top:0}
.cl-pane{border-right:1px solid var(--line);display:flex;flex-direction:column;min-height:0;background:#fff}
.cl-head{padding:12px;border-bottom:1px solid var(--line2);display:flex;flex-direction:column;gap:10px}
.cl-head .search{max-width:none;min-width:0}
.cl-head .chip{font-size:12px;padding:3px 10px}
.cl-items{overflow:auto;flex:1}
.cl-item{display:flex;gap:11px;align-items:center;padding:11px 14px;cursor:pointer;border-bottom:1px solid var(--line2);transition:background .12s}
.cl-item:hover{background:#f6f9f7}
.cl-item.active{background:var(--brand-soft)}
.cl-item .avatar{width:42px;height:42px;font-size:16px}
.cl-mid{flex:1;min-width:0}
.cl-row{display:flex;align-items:center;gap:8px;justify-content:space-between}
.cl-row b{font-size:14.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cl-time{font-size:11.5px;color:var(--muted);white-space:nowrap}
.cl-item.unread .cl-time{color:var(--ok);font-weight:600}
.cl-prev{font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1}
.cl-item.unread .cl-prev{color:var(--ink);font-weight:500}
.cl-icons{display:flex;gap:5px;align-items:center;flex-shrink:0;font-size:12px}
.ai-off{font-style:normal;font-size:10px;font-weight:700;background:var(--warn-soft);color:#9a5c00;padding:1px 5px;border-radius:5px}
.ubadge{font-style:normal;background:#19b07a;color:#fff;border-radius:20px;font-size:11px;font-weight:700;min-width:20px;height:20px;display:grid;place-items:center;padding:0 6px}

.chat-pane{display:flex;flex-direction:column;min-height:0;min-width:0;background:#efeae2}
.chat-empty{margin:auto;text-align:center;max-width:380px;padding:20px}
.chat-empty .big{font-size:46px}
.ch-head{display:flex;align-items:center;gap:11px;padding:10px 16px;background:#fff;border-bottom:1px solid var(--line)}
.ch-head .avatar{width:40px;height:40px;font-size:16px}
.ch-back{display:none}
.ch-who{min-width:0;flex:1}
.ch-who b{display:block;font-size:15.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ch-who small{color:var(--muted);font-size:12.5px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ch-actions{display:flex;gap:8px;align-items:center;flex-shrink:0}
.ch-ai{display:flex;align-items:center;gap:7px;background:var(--brand-soft);color:var(--brand2);padding:4px 6px 4px 10px;border-radius:30px;font-weight:700;font-size:13px;cursor:pointer}
.ch-ai.off{background:var(--warn-soft);color:#9a5c00}
.switch.sm{width:38px;height:22px}
.switch.sm span:before{width:16px;height:16px}
.switch.sm input:checked+span:before{transform:translateX(16px)}
.ch-ai .switch input:not(:checked)+span{background:#d9b47a}
.ch-note{font-size:12.5px;padding:6px 16px;background:#fffbe8;color:#7a5a00;border-bottom:1px solid #f3e6b5}
.c-msgs{flex:1;overflow:auto;padding:14px 6% 18px;display:flex;flex-direction:column;gap:4px;background:#efeae2 url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='40' height='40'%3E%3Ccircle cx='2' cy='2' r='1' fill='%23ddd5c8'/%3E%3C/svg%3E")}
.m{max-width:min(560px,78%);padding:6px 10px 18px;border-radius:10px;position:relative;box-shadow:0 1px .5px rgba(0,0,0,.13);font-size:14.5px;line-height:1.5;word-break:break-word;margin-top:4px}
.m.in{align-self:flex-start;background:#fff;border-top-left-radius:3px}
.m.out{align-self:flex-end;background:#d9fdd3;border-top-right-radius:3px}
.m.out.src-ai{background:#e3f4fb}
.m.out.src-video{background:#eef0ff}
.m-src{display:block;font-size:11px;font-weight:700;margin-bottom:2px;color:var(--brand2)}
.m-src.s-ai{color:#1f7aa8}
.m-src.s-video{color:#5546c9}
.m-body{white-space:pre-wrap}
.m-time{position:absolute;right:9px;bottom:3px;font-size:10.5px;color:#7a8a82}
.m-img{display:block;max-width:280px;max-height:320px;width:100%;object-fit:cover;border-radius:7px;margin:2px 0 4px;background:#e8ece9;min-height:60px}
.m-vid{display:block;max-width:300px;width:100%;border-radius:7px;margin:2px 0 4px;background:#000}
.m audio{display:block;max-width:270px;width:100%;margin:2px 0 4px;height:40px}
.m-file{display:inline-flex;align-items:center;gap:6px;background:rgba(0,0,0,.05);border-radius:8px;padding:8px 12px;margin:2px 0 4px;font-weight:600}
.m-ph{color:var(--muted);font-style:italic;font-size:13.5px}
.m-tr{color:#45554d;font-style:italic;font-size:13.5px}
.m-day{align-self:center;margin:10px 0 4px}
.m-day span{background:#fff;border-radius:8px;padding:3px 12px;font-size:12px;color:var(--muted);box-shadow:0 1px .5px rgba(0,0,0,.1)}
.m-more{align-self:center;margin:4px 0 8px}
.c-compose{background:#f0f2f5;padding:8px 12px 6px;border-top:1px solid var(--line);position:relative}
.c-row{display:flex;gap:6px;align-items:flex-end}
.c-row textarea{flex:1;border:1px solid var(--line);border-radius:20px;padding:9px 14px;resize:none;max-height:160px;outline:none;background:#fff;line-height:1.5}
.c-row textarea:focus{border-color:var(--brand)}
.c-row .btn{border-radius:20px}
.c-opt{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--muted);padding:5px 4px 0;cursor:pointer;width:max-content;max-width:100%}
.c-opt input{accent-color:var(--brand)}
.qr-pop{position:absolute;left:12px;right:12px;bottom:calc(100% + 6px);background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 14px 40px -12px rgba(0,0,0,.3);max-height:50vh;overflow:auto;padding:6px;z-index:5}
.qr-item{display:block;width:100%;text-align:left;border:0;background:transparent;padding:9px 11px;border-radius:8px;cursor:pointer;white-space:pre-wrap;font-size:13.5px;max-height:5.6em;overflow:hidden;border-bottom:1px solid var(--line2)}
.qr-item:hover{background:var(--brand-soft)}
.qr-edit{display:block;padding:8px 11px;font-size:13px}
.qr-area{font-family:var(--font);width:100%;border:1px solid var(--line);border-radius:10px;padding:10px 12px;line-height:1.7}
.vp-list{display:flex;flex-direction:column;gap:8px}
.vp-item{display:flex;flex-direction:column;align-items:flex-start;gap:3px;text-align:left;border:1px solid var(--line);background:#fff;border-radius:10px;padding:10px 12px;cursor:pointer;position:relative}
.vp-item:hover{border-color:var(--brand);background:var(--brand-soft)}
.vp-item small{color:var(--muted)}
.vp-item em{position:absolute;right:10px;top:10px;font-style:normal}
body.on-chat .top{display:none}
body.on-chat .chat-app{height:100vh}
@media (max-width:860px){
  body.on-chat .top{display:flex}
  body.on-chat .chat-app{height:calc(100vh - 61px);height:calc(100dvh - 61px)}
  .chat-app{grid-template-columns:1fr}
  .chat-pane{display:none}
  .chat-app.open .cl-pane{display:none}
  .chat-app.open .chat-pane{display:flex}
  .ch-back{display:inline-grid}
  .ch-head{padding:8px 10px;gap:8px}
  .hide-sm{display:none}
  .c-msgs{padding:10px 10px 16px}
  .m{max-width:88%}
}
.m{min-width:84px}
.m.has-media{width:min(300px,78%)}
.m.has-media audio{max-width:100%}

/* ---------- v7: AI ব্লক ---------- */
.block-form{display:grid;grid-template-columns:1.4fr 1fr auto;gap:14px;align-items:end}
.block-form textarea{resize:vertical}
.b-list{display:flex;flex-direction:column}
.b-item{display:flex;align-items:center;gap:12px;padding:12px 18px;border-bottom:1px solid var(--line2)}
.b-item:last-child{border-bottom:0}
.b-ico{width:38px;height:38px;border-radius:10px;background:var(--err-soft);display:grid;place-items:center;flex-shrink:0}
.b-mid{flex:1;min-width:0}
.b-mid b{display:block;font-family:var(--mono);font-size:14px}
.b-mid small{color:var(--muted);font-size:12.5px}
.ai-blk{font-style:normal;font-size:12px}
.ch-note.blk{background:var(--err-soft);color:#8e2525;border-bottom-color:#f3cccc}
@media (max-width:860px){
  .block-form{grid-template-columns:1fr}
  .b-item{flex-wrap:wrap;padding:12px 14px}
  .b-mid{flex-basis:calc(100% - 50px)}
}